Telemarketing jobs, Sales jobs and Call Centre Jobs Manchester

You will find the job descriptions for various departments within the business here, as well as an overview of what it’s like to work for the exciting and growing company that is The Business Octopus!

We specialise in Business Insurance and have built our insurance brokerage around customer service and how customers want to be treated in today’s busy world. We have taken our own personal experiences and brought this to our business, ensuring this philosophy is maintained as we have grown. Our experience is second to none and we work with many of the UK’s leading insurers to deliver our customers the best cover and the best service all at a price they like.

Company growth and values

Since the business started in July 2008 we have great success stories in not only the growth of the business but the progression for individuals within the business. We have grown to over 50 staff in three years with true personal development for our employees through professional training, qualifications in insurance and structured coaching and development. Because of our rapid growth and success we are always on the lookout for passionate sales staff and often have call centre vacancies available.

Our dynamic, flexible and personal approach sets us apart in the market place to really deliver results to our clients and the service levels demanded in a competitive environment. We passionately believe in making it easy to do business with us and helping our customers purchase the right business insurance, quickly, easily and with all the information they need.

What it’s like to work for us

Unlike some businesses we don’t just say what we want to be like, we actually make it happen. From free fruit for all staff, paid for out of hours activities such as football, tennis and badminton, and monthly employees awards through to summer BBQ’s and Christmas parties we ensure that working for The Business Octopus doesn’t just develop your career but also gets you involved in the business and sharing our beliefs and values for service. If you have been looking for professional telesales jobs Manchester look no further.

If the above sounds good, you hold the same beliefs and want to work for us then we would like to hear from you.

You can apply for any of the below vacancies by emailing jobs@thebusinessoctopus.co.uk and attaching your CV.

Click on the below tabs to see the job descriptions..

Insurance Renewal Consultant

Making outbound calls to prospective customers to present our services as a leading business insurance company. Talking to prospective customers about their business insurance and gaining their permission to talk to them at time of renewal to provide them with a competitive quotation.

You are expected to have excellent customer service skills and will ensure your attention to detail is second to none to make sure our prospective customers are able to provide you with the correct information. This will help us ensure they get the best possible quotations at point of renewal.

Insurance Qualification Consultant

Our Qualification Consultants are speaking with customers who are currently looking for business insurance. Your role is to discuss their requirements and understand if we are able to help them before passing them to a specialist Commercial Insurance Consultant who will undertake their full quotation.

You will need great listening skills, excellent product knowledge (full training will be given) and a passion for customer service to ensure that you are able to help our customers gain the correct business insurance.

Commercial Insurance Consultant

Your role is to provide our customers with quotations for their business insurance by using our panel of leading UK insurers to find the most suitable cover at a price the customer is happy with.With full training and development throughout your career, including qualifications with the Chartered Insurance Institute, we will provide you with the knowledge and ability to really help your customers.

You must have a determined approach to work and be willing to ‘go the extra mile’ to ensure your customers are happy.

Tax Sales Consultant

The Business Octopus works on behalf of a CA Tax Solutions providing new and successful business for them.CA Tax carries out retrospective, current year, and new build capital allowance claims, both for individuals and companies. Most retrospective capital allowance claims that we deal with lead to a significant tax refund for the client.

The whole exercise is carried out in house. Being approved by HM Revenue & Customs (HMRC), we have dealt with the vast majority of tax offices throughout the UK. We possess an enviable reputation for agreeing substantial capital allowance claims with them. All of our dealings with clients are on a strictly private and confidential basis. Our fee is only applicable when we successfully complete the claim having identified a tax benefit for the client.

The team is sales driven and targeted individually and also as a team. There are two separate roles within the team; ‘openers’ and ‘closers’.

Opening Duties:

  • To learn and understand the legislation and company background (full training provided)
  • Objection Handling
  • Cold calling Data provided to get hold of commercial property owners in the UK
  • To generate two quality potential leads a day for the closer
  • Managing your own call backs and time efficiently
  • Maintaining expected call time and minimum number of dials a day set out by the line manager
  • Working towards individual and team targets to ensure they are met on a weekly/monthly basis

Closing Duties:

  • Continual development of product knowledge through training, experience and regular refresh training sessions
  • Working closely with Openers and their weekly pipeline
  • Liaising with potential clients (Answering questions, objection handling)
  • Managing your own call backs and time efficiently
  • Maintaining expected call time and minimum number of dials a day set out by the line manager
  • Cold calling in-between client telephone appointments (opening your own business)
  • Closing warm leads provided by the openers
  • Providing new clients to CA Tax on a weekly basis (targeted by line manager)
  • Working towards individual & team targets to ensure they are met on a weekly/monthly basis

Strong sales skills are a must for this role and the ability to grasp concepts and learn quickly is a definite bonus.